Welcome to Madison House Private Members Club.
**Cancellation Policy **
Court bookings may be cancelled through Playtomic at least 12 hours before the scheduled start time for an automatic full refund. Full court booking fees will apply to self-cancellations made within 12 hours.
We kindly ask that bookings be released promptly, allowing other Members a fair opportunity to reserve their preferred court times.
**Wet Weather Policy **
Should heavy rain, thunder or lightning make the courts unsafe or unplayable before your session, your booking will be cancelled and refunded in full.
When weather conditions interrupt play:
- Within the first 30 minutes, the full booking value will be returned strictly as Playtomic credit.
- After 30 minutes of play, the full court booking rate will apply.
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**For Support **
Simply leave us a message through Playtomic Chat on your booking and our team will revert to you when we're back online.
We are online, Monday to Friday, 09:00–18:00.
**For Madison House Membership Enquiries, Events or Corporate Partnerships, **
Kindly email our team at membership.sg@madisonhouse.com.
