Cancellation & Wet Weather Policy **Standard Cancellations: **Cancel through the app at least 24 hours in advance for a full refund. Penalties apply for cancellations made under 24 hours. Wet Weather: Full refund (via Playtomic credit) if your session is canceled due to rain, thunder, or lightning. The full court rate applies if it starts raining after your game has commenced. About Madison House Padel Enjoy a unique padel experience nestled in the lush greenery of Fort Canning Park. As a private members' club opening soon, we are not yet fully operational and do not have a dedicated phone line. Please reach us via the channels below. Contact & Support Bookings & Support: Message us via Playtomic chat (Mon–Fri, 09:00–18:00). Off-duty? Email recreation.sg@madisonhouse.com. Membership Enquiries: Email membership.sg@madisonhouse.com to learn more about joining the club.